Return & Exchange
We want every customer to be completely satisfied with their purchase. If for any reason you’re not happy with your Nowwdii outdoor lighting, our Return & Exchange Policy ensures a smooth, hassle-free process, giving you peace of mind while shopping.
Return & Exchange Policy Details:
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30-Day Return & Exchange Window: You have 30 days from the date of delivery to return or exchange any product. This includes full refunds, exchanges, or store credit.
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Eligibility: Products must be returned in their original, unused condition, with all original packaging intact.
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Return Shipping: Customers are responsible for shipping costs unless the item is defective or damaged during shipping.
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No Restocking Fees: We do not charge restocking fees. Only shipping costs are non-refundable.
How to Return or Exchange a Product:
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Contact Our Customer Service Team: Email us at support@nowwdii.com to start the process.
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Provide Your Order Number: Include your order number and product details so we can locate your purchase quickly.
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Describe the Reason for Return or Exchange: Let us know if you’re requesting a refund or exchanging for a different product or style.
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Return Instructions: Our team will provide step-by-step instructions on how to send the product back.
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Processing: Once we receive the returned item, we will inspect it and process your refund, exchange, or store credit promptly.
Exchange Notes:
If you’d like to exchange your item for another style or product, simply contact us within 30 days of delivery. Once we receive the original product in good condition, we will ship your new item.
Company & Contact Information:
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Email: support@nowwdii.com
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Company: BOOMMAI USA INC
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Address: 100 N Howard St STE R, Spokane, WA 99201
Nowwdii is committed to ensuring that your shopping experience is worry-free. With our 30-Day Return & Exchange Policy, you can shop confidently, knowing that your satisfaction and the beauty of your outdoor space are our top priorities.
