Warranty

We have full confidence in the quality and durability of our products. Therefore, every Nowwdii outdoor light fixture comes with a Lifetime warranty, so you can enjoy reliable lighting without worry.

Our Lifetime warranty covers manufacturing defects to ensure your lights perform excellently under normal use. If there are any issues related to materials or craftsmanship, we will provide a replacement or resolution free of charge.

Warranty Coverage:

  • Material & Craftsmanship Defects: If there is a manufacturing issue, we will provide a free repair or replacement.

  • Corrosion Resistance: Our products are made of marine-grade brass to withstand extreme weather conditions. If any corrosion or weather damage occurs during the warranty period, we will assist you.

  • Light Source Performance: LED light sources are designed to last for a long time. If there is any failure within the warranty period, we will provide a replacement.

Warranty Exclusions:

  • Damage Caused by User Negligence: Such as drops, scratches, or damage caused by improper use.

  • Natural Disasters: Damage caused by storms, earthquakes, or extreme weather events.

  • Installation Issues: Damage due to improper installation or non-professional assembly.

  • Normal Wear and Tear: For example, natural light source dimming or minor surface discoloration or wear due to prolonged outdoor exposure.

Warranty Claim Process:

  1. Contact Us: Get in touch with our customer service team via our website or email.

  2. Provide Proof of Purchase: Submit your order number or invoice to verify the purchase details.

  3. Describe the Issue: Provide a detailed explanation of the problem with the product.

  4. Assessment & Resolution: Once we receive your claim, we will assess the issue and offer a repair or replacement solution.

Company & Contact Information:

  • Customer Service Email: support@nowwdii.com

  • Company Name: BOOMMAI USA INC

  • Company Address: 100 N Howard St STE R, Spokane, WA 99201

We understand the importance of outdoor lighting for your home and are committed to providing you with high-quality, durable products that will last for years to come.