We have full confidence in the quality and durability of our products. Therefore, every Nowwdii outdoor light fixture is covered by our Limited Lifetime Warranty, which applies to manufacturing defects under normal use.
This Limited Lifetime Warranty covers manufacturing defects to ensure your lights perform excellently under normal use. If any issue arises from faulty materials or craftsmanship, we will provide a replacement or resolution free of charge at our discretion.
Warranty Coverage: Material & Craftsmanship Defects: If a manufacturing defect is confirmed, we will provide a free repair or replacement. Corrosion Resistance: Our products are made of marine-grade brass to withstand typical outdoor weather conditions. We will assist you if corrosion occurs due to manufacturing defects within the warranty period. Light Source Performance: LED light sources are engineered for long service life. If LED failure results from a manufacturing defect within the warranty period, we will provide a replacement.
Warranty Exclusions: Damage Caused by User Negligence: Such as drops, scratches, or damage caused by improper use, modification or abuse. Natural Disasters: Damage caused by storms, earthquakes, lightning or other extreme weather events. Installation Issues: Damage due to improper installation, non-professional assembly or failure to follow installation instructions. Normal Wear and Tear: For example, gradual natural light source dimming, minor surface discoloration or wear resulting from prolonged outdoor exposure.
Warranty Claim Process: Contact Us: Get in touch with our customer service team via our website or email. Provide Proof of Purchase: Submit your order number or invoice to verify purchase details. Describe the Issue: Provide a detailed explanation and supporting photos of the product issue. Assessment & Resolution: Once we receive your claim, we will assess whether the issue falls within warranty coverage and offer a repair or replacement solution if eligible.
Company & Contact Information: Customer Service Email: support@nowwdii.com Company Name: BOOMMAI USA INC Company Address: 100 N Howard St STE R, Spokane, WA 99201
We understand the importance of outdoor lighting for your home and are committed to providing you with high-quality, durable products built for long-term outdoor use.
